Eric Belleville
22 hours ago
I recently had an electric hot water heater and a mini split system installed. The service was excellent and I couldn’t be happier with the work done. Dane and Raymond were both polite, courteous and very efficient. They both worked non stop and cleaned up as they went. I will be calling again the next time I need work done.
Elaine Jinks
4 days ago
The guys are awesome. Friendly, courteous, respectful and altogether nice guys.
Marlene Hale
1 week ago
Totally outrageous estimate! I got the job done for$14,000 cheaper. Was charged $250.00 for a furnace cleaning that wasn't done because I needed a new furnace. Contacted them about a refund they never responded. Would not recommend.
Response from the owner:Thank you for the review. I'd like to set the record straight for anyone reading.
Your furnace was manufactured by Lenox in 1989 — it was 36 years old, and paired to a 2009 Trane AC. Unit. The Furnace was failing to light, and Lennox confirmed to us that the unit is obsolete with no parts available. On top of that, it had a failed heat exchanger, which is a carbon monoxide hazard. That is why we could not clean it or put it back into service. The $250 covered the diagnosis that identified those problems. We did that work, so we charged for it. Our quote for $21,000 was for a full system replacement with an high effecency furnace and heat pump. The $15,000 quote was for a 24k BTU duct less system that would have met the CT Energy rebate quallifications. Both of these quotes were for high energy efficiency heat pumps not just a furnace. If you got the job done for $14,000 less, you bought a furnace by itself. And kept the 17 year old AC system. WE would NEVER do that as an option and that is not what we quoted. This is not a fair comparison. You cannot replace a furnace and a full air conditioning system for $7,000.
On the refund: we have no record of you contacting us, and I would have responded if you had. But I'll ask you plainly — should we refund the cost of diagnosing a 36-year-old furnace that was unsafe and beyond repair? That diagnosis is the work. It is not free.
If you'd like to discuss it, call the office and ask for me directly.
Eric
Cathy La Prova
1 week ago
Eric and his crew were efficient, courteous and professional, as always. They answered all of our questions and installed a tank on our water heater for expansion.
Update: Eric visited us again in 2026 to perform maintenance on our water heater. The visit was professional and efficient. Eric always responds promptly to messages.
Response from the owner:Thank you Cathy we are pleased to help with the install of your new Bradford White heat pump water heater!
Dottie Brisson
2 weeks ago
Dane and Ray are very professional and courteous. They explained everything and answered any questions I had. Kudos to Dane and Rat
Catherine Grow
2 weeks ago
Reliable, first-rate service as always.
Brant Stout
2 weeks ago
Very professional, easy to get ahold of. Would use again when in need
peter arkell
1 month ago
thanks for getting here quickly and getting the work done
joanne miller
1 month ago
The two service technicians were professional and polite. When the servicing of our two furnaces and two ac units were complete, we were given a rundown of what was done. Easy process from scheduling to payment. Highly recommend.
Underwave
2 months ago
This marks the third time utilizing the services of Eric Sabo Plumbing, Heating & Cooling. Prior experiences have consistently been positive, which is a contributing factor to the continued and returning patronage. During this most recent service visit, the team demonstrated performance that exceeded all established expectations. Eric and his crew conducted thorough research and took the necessary steps to source the required part, ultimately resulting in significant cost savings. Based on the demonstrated commitment to customer satisfaction and service quality, this company receives the highest recommendation.
Cindy Remillard
2 months ago
Very professional service.
Serena Potter
2 months ago
Super organized thanks to Holly! Show up on time. Work hard, respectful, don’t cut corners. Good communicators and pleasant demeanor.
renee dzurenka
2 months ago
They were very good. Told me what was going on if they didn't finish they told me what time they should be back the next day
Response from the owner:Thank you for the kind review, Renee. We’re glad our team kept you informed throughout the process and made sure you knew what to expect. Clear communication is important to us, and we appreciate you taking the time to share your experience.
dawn deFosses
2 months ago
The guys were friendly and polite. They were hard. They answered questions. They cleaned up after themselves. Except for the power tools and banging you would not have known they were there. Very pleasant young men.
Response from the owner:Thank you, Dawn. We appreciate you noticing the team’s professionalism and respect for your space. Keeping things clean and making the process as smooth as possible is always a priority. Glad you had a great experience.
Scott King
2 months ago
Eric responded quickly after we called. He looked at our boiler/system and gave us a quote for the replacement. He and his workers showed up ON TIME and kept me abreast of how things were going. It took approx. 1.5 days for total change-out. Every worker was very friendly and introduced themselves. Left the area very clean upon completion.
Response from the owner:Thanks Scott we try our hardest to make sure every things goes smooth and as promised. I hope your new system gives you years of trouble free operation!
Bob Runge
2 months ago
Techs were very friendly and efficient. Give them a raise.
Response from the owner:Thanks, Bob. We’re glad to hear the team took good care of you and got the job done efficiently. We appreciate the kind words and the support.
Christian Hayes
2 months ago
Showed up on time and were friendly and knowledgeable. Highly recommend them
Response from the owner:Thank you, Christian. Showing up on time and making sure everything is handled properly matters to us. We appreciate the recommendation.
Richard Siedzik
3 months ago
Did preventive maintenance on my heating & cooling units. Excellent work! So glad I choose them. So friendly, explained everything so even I could understand.
Thank you so much!
Response from the owner:Thank you, Richard. We’re glad the maintenance visit went smoothly and that everything was clearly explained. Helping you feel confident about your system is always the goal. We appreciate you choosing us.
Bob C
3 months ago
Eric and his team provided a quality install at a reasonable price. Very professional and thorough. I highly recommend them
Response from the owner:Thank you, Bob. We’re glad you’re happy with the installation and overall experience. Providing quality work at a fair price is what we aim for every time. We appreciate the recommendation.
Ralph Mastrangelo
3 months ago
Excellent communication! Holly called the morning of the appt to say that Ray and Dane were on the way, but there was an emergency situation with another customer who had no heat. Completely understandable. Besides being two of the nicest guys you could hope to meet, Ray and Dane did an excellent job! I also appreciated the follow up call after the job explaining what they found and the repair they did. I won’t hesitate to call Sabo again!
Response from the owner:Thank you, Ralph. We’re glad you had a great experience with our communication and that everything was handled smoothly from start to finish. We’ll be sure to pass along your kind words to Holly, Ray, and Dane.